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Privacy Policy

Last Updated: November 21, 2009

What Sites This Policy Covers

Online Video Service, Inc. (OVS) knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting our website or by otherwise interacting with OVS, you agree to accept the practices described in this Privacy Notice.

What Information Does OVS Collect?

Here are the types of information we gather from visitors to OVS:

  • Information You Give Us. We receive and store any information you enter on our website or give us in any other way, such as by telephone or by electronic mail. This information may include your full name, mailing address, phone number, email address, and, where provided, your facsimile number. We also collect certain financial information from you during the ordering process. Namely, we require you to provide a credit card number and billing address before we will process your order.

  • Automatic Information. OVS does not use "cookies." We do, however, receive and store certain types of information whenever you interact with us. For example, our servers track the type of Web browser you are using, and the page to which you link from OVS We collect this information to better develop a sense of what services our customers need and not to track your individual usage patterns.

Does OVS Share the Information It Receives?

If you have opted to receive information about products and services provided by OVS's partners and affiliates, we will share your name, address, phone number, email address, in addition to information provided by you in response to our opt-in survey, so that our partners and affiliates may contact you regarding the products and services in which you have expressed interest.

Except as set out in this Privacy Notice, you will receive notice when personal information about you might go to third parties, and you will have an opportunity to choose not to have us share that information. We share personal information as described below:

  • Agents - We may engage other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, providing marketing assistance, providing customer services, sending postal mail and email to you, removing repetitive information from customer lists, and analyzing data. These persons have access to personal information needed to perform their functions.

  • Service Providers - We may engage other companies and individuals to perform enhanced services on our behalf. Many of our service providers have access to personal information needed to perform their services.

  • Business Transfers - As we continue to develop our business, we might sell or buy businesses or their assets. In such transactions, customer information generally is one of the transferred business assets. Also, if OVS, or all or substantially all of its assets were ever to be acquired, customer information will of course be one of the transferred assets.

  • Protection of OVS and Others - We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Services Agreement and other agreements; or protect the rights, property, or safety of OVS, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Electronic Mail

From time to time, OVS may use your personal information to contact you by electronic mail concerning your use of our services. These communications are intended to inform you of important information regarding your account, or about general services provided by OVS If you do not want to receive email from us regarding service updates, please click the "unsubscribe link" at the bottom of any email you receive from OVS We will, however, continue to send you email regarding your account administration and necessary information, such as renewal information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. You can further help to ensure your security by taking a few simple precautions. For instance, it is important for you to protect against unauthorized access to your OVS username and password and to your computer. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

In the future, OVS may provide you with access to certain information about you for the limited purpose of viewing and, in certain cases, updating that information. To view or change this information, OVS may offer you the ability to manage your account online. When you update information, we may keep a copy of the prior version for our records. Sites Other Than OVS Although OVS is committed to protecting your privacy, not all other websites are as conscientious. Therefore, OVS cannot be responsible for the content or privacy policies of other websites including those of advertisers to which it may link and those which link to OVS This Privacy Notice applies only to the information collected by this website. We ask that you review the privacy policies of every online service you use before submitting personal information.

Children

OVS does not sell services for purchase by children. If you are under 18, you may use OVS only with involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit OVS, your visit and any dispute over privacy is subject to this Notice and our Services Agreement, including limitations on damages, and application of the law of the state of Washington. If you have any concern about privacy at OVS, please contact Customer Support and we will try to resolve it. Our business changes constantly. This Notice and the Services Agreement will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. You should check our website frequently to see recent changes.

We may use third-party advertising companies to serve ads when you visit our website. Our third-party advertising companies may separately place or recognize a cookie file on your browser in the course of delivering advertisements to this site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please contact us by e-mail or by phone.

Copyright (c) 1999-2010 Online Video Service, Inc. All rights reserved.

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